PRIVACY POLICY
Last revised: June 6, 2026
This Privacy Policy describes how Built Different AI Inc. (“Built Different AI,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you use our products and services, including our mobile application “Hooper,” our website www.hooper.gg, and related services (collectively, the “Services”).
This Policy is incorporated into and subject to our Terms of Service.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Name, email address, username, and account credentials
- Parent or guardian information for minor accounts
- Uploaded videos and related gameplay footage
- Player statistics, tags, attributes, and performance data
- Communications with us (support emails, feedback)
1.2 Automatically Collected Information
- Device information (device type, OS version, app version)
- IP address and approximate location
- Usage data (sessions, feature usage, interactions)
- Crash logs and diagnostics
1.3 Payment Information
Payments are processed by third-party providers such as Stripe, Apple, or Google. We do not store full credit card numbers. Payment processors may collect billing and payment data in accordance with their own privacy policies.
1.4 Sensitive & Biometric Data
Uploaded video content may include images of individuals and gameplay analytics derived from those recordings. We process this data solely to provide AI-generated highlights, statistics, and performance insights. We do not use facial recognition for identification purposes.
2. HOW WE USE INFORMATION
- Provide and improve AI-generated highlights and analytics
- Train and refine machine learning models
- Operate leaderboards and player attributes
- Provide customer support
- Send service notifications and updates
- Ensure platform security and fraud prevention
- Comply with legal obligations
3. AI TRAINING & AUTOMATED PROCESSING
We use uploaded content and gameplay data to train and improve machine learning models. This processing may involve automated decision-making, such as generating highlights, tagging plays, and calculating player attributes. These outputs are algorithmic and may not be perfectly accurate.
4. WHEN WE DISCLOSE INFORMATION
- Service providers (cloud hosting, analytics, payment processors)
- Legal compliance or law enforcement requests
- Business transfers (mergers, acquisitions, asset sales)
- With your consent
We do not sell your personal data for monetary consideration.
5. DATA RETENTION
We retain personal data as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Video footage and associated analytics may be retained unless you request deletion.
If a parent requests deletion of a minor’s data, we may anonymize or blur identifiable elements in associated highlights while retaining underlying footage for system integrity and legal compliance.
6. YOUR RIGHTS
Depending on your jurisdiction (including California, EEA, UK, and Japan), you may have rights to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Opt out of certain data sharing
California residents may request disclosure of categories of personal information collected and request deletion under the California Consumer Privacy Act (CCPA/CPRA).
To exercise your rights, contact support@hooper.gg.
7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in the United States and other countries. Where required, we use Standard Contractual Clauses or other lawful transfer mechanisms.
8. COOKIES & TRACKING
We use cookies, SDKs, and similar technologies for analytics, authentication, and functionality. Where required, users are provided consent mechanisms.
9. CHILDREN'S PRIVACY
Hooper supports parent-managed accounts. We collect and process minors’ data only with appropriate parental consent. Parents may review or request deletion of their child’s data at any time.
10. SECURITY
We implement administrative, technical, and organizational safeguards designed to protect personal data. However, no system can guarantee complete security.
11. DO NOT TRACK & ADVERTISING
We currently do not respond to “Do Not Track” browser signals. We may use limited advertising or sponsorship content within the Services.
12. CHANGES TO THIS POLICY
We may update this Policy from time to time. Material changes will be communicated within the app or via email when appropriate.
13. CONTACT US
Built Different AI Inc.
2261 Market St, San Francisco, CA 94114 STE 10002
Email: support@hooper.gg
This Privacy Policy is effective as of June 6, 2026.
